We have helped customers all around the world clear their error codes.
Many times when the display on the door indicates an error condition, open and close the door to reset the game and clear the error. Open the main door which clears the current game information and a "0" appears in the Coins Played window. Closing the door resets the game and the reels will spin and stop in their last valid position. The error code should clear and the digital display returns to normal game play. If the problem still exists or quickly reoccurs, use the information below to correct the problem. |
Error Code | Error Description | Most Common Repair |
12 | Battery Voltage has dropped below 2.9 V
Replace ASAP due to possible RAM (memory) corruption. | Turn power off - Turn power on |
| Open / close door to clear |
| Replace 3.6V Lithium Battery 3.6V on CPU board |
21 | Coin In Error | Verify that comparitor is seated in all four acceptor clips |
| Verify that acceptor does not have coin(s) jammed |
| Verify that the coin optics is not blocked (below comparitor) |
| Ensure toggle power switch in activated (if installed) |
3100 | Coin Out Tilt (Hopper) | Check for and clear any jammed coins in the coin out channel. |
| Verify that coins are not jammed behind hopper knife |
| Check the coin out optic sensor for blockage or dirty surface |
| Replace hopper coin out optic |
3200 | Extra Coin Out (Hopper) | Verify that the hopper motor brake functions |
| Check the coin wiper/ knife for jams - Adjust if necessary |
3300 | Hopper Empty | This is the most common error that new slot machine owners will have because the cash out button was pushed and the number of coins in the hopper is less than the total credits to be paid out. Open the main door and check the hopper for coin level (your hopper will not dispense all of the coins), refill and close the main door. You may have to do this several times for all of the credits to be paid out. |
41 | Reel #1 Tilt | Designated reel is misaligned or malfunctioning.
Verify reel is not unplugged.
If any reel is moving slowly, open door, turn jackpot reset key once, close door after reels stop spinning.
Switch connectors from one reel to another; determine if error follows change of connectors. Replace reel assembly if error stays with bad reel.
Clear Ram |
42 | Reel #2 Tilt |
43 | Reel #3 Tilt |
44 | Reel #4 Tilt |
45 | Reel #5 Tilt |
49 | Reel Mechanism Disconnected | Verify reels are not unplugged |
During the process of clearing error codes, you may encounter multiple 6x series errors. Just follow the information below in the "Most Common Repair" column which matches the error code on the door display.
|
61 | CMOS RAM Error | Bad (or cleared) CMOS RAM data
Press test button 3 seconds
Error code 61-1 should now be displayed
Follow 61-1 |
61-1 | Game Data Reset | Close door - turn and release reset key once |
62 | Bad Game EPROM | Check circuit board - replace Game EPROM |
62-1 | Data EPROM Error | Check circuit board - replace Reel EPROM |
65-0 | Bad EPROM Device | Press self-test switch for 3 seconds
If error will not clear replace EPROM |
65-1 | Bad EPROM Data | Processor could not read or write to the named chip
Press test button for 3 seconds
Error code clears from display - Close door |
65-2 | Game Type Mismatch |
65-3 | EPROM / Game Data Changed | Close door - turn reset key
Error Code 65-1 or 65-2 appears in display
Follow 65-1 or 65-2 |
66 | Game EPROM Changed | Turn power off - Turn power on |
67 | Data EPROM Changed |
68 | Invalid Data EPROM | Change to valid Data EPROM |
69 | OG Data Copied | Copied Codes |